> For the complete documentation index, see [llms.txt](https://docs.triton.one/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.triton.one/solana/faq/error-handling.md).

# Error handling

A step-by-step path to check your setup, find the cause, and fix Triton RPC, gRPC, and streaming errors.

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### Reality check, ensure your setup is correct and as expected

* Verify that you're using the correct RPC endpoint, headers, and authorization token.
* Double-check if your request format, parameters, and input data are correct.
* Ensure your code compiles without any errors and warnings with side effects.
* Review your code for possible logical bugs not caught by the compiler.
  {% endstep %}

{% step %}

### Troubleshooting, determine the cause of your errors

First, determine if the error is Solana-wide or specific to Triton by attempting the same method against the Solana public RPC `https://api.mainnet-beta.solana.com`.

If the same issue exists with Solana, identify the bug and resolution by following the standard list of [Common Solana JSON-RPC codes](/solana/faq/error-handling/common-solana-errors.md).

If you fail to resolve your issue on Solana's public RPC, it's time to troubleshoot with possible and known Triton One errors:

* Determine if your issue returns any of the [Triton RPC error codes](/solana/faq/error-handling/triton-rpc-error-codes.md).
* Determine if your issue exhibits any of the possible Triton RPC symptoms.
* Determine if your issue fits any of the uncommon [Web3JS errors](/solana/faq/error-handling/web3js-socket-connection-issues.md) we helped some of our customers resolve.
  {% endstep %}

{% step %}

### Reach out, seek help from the Triton One support team

Prepare the following information:

* Which endpoint are you using?
* Which token or origin are you using for authentication?
* Which service are you using (HTTP, WebSocket, gRPC, etc)?
* Which error are you receiving?
* When did it happen (please include the date, time and timezone)?
* What is the expected result?
* If your issue is related to latency, how did you measure it?

In your customer dashboard at the bottom right, open a chat with us. Please include all of the info above so we can investigate and get back to you with something helpful as quickly as possible!

<a href="https://customers.triton.one" class="button primary" data-icon="life-ring">Log in to Triton One</a>
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***

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